COVID-19 UPDATES - Season Closure

June 2, 2020 10:45 a.m.

The IRT is closed to the public at this time. If you have a ticketing question, please email ticketoffice@irtlive.com or call 317.635.5252 to reach our customer service staff regarding ticketing matters. They will return your query as soon as they are able.

If you need to reach another member of our staff, please see our staff directory for your needs.


March 23, 2020 4:55 p.m.

Effective 3.23.20, the IRT is closed due to the State of Indiana’s COVID-19 orders. Please email ticketoffice@irtlive.com to reach our customer service staff regarding ticketing matters. They will return your query as soon as they are able.

March 16, 2020 2:30 p.m.

With much consideration for the State of Indiana and City of Indianapolis’ COVID-19 guidelines and the health and well-being of our patrons, staff, and artists, Indiana Repertory Theatre has made the extremely difficult decision to close to the public for the rest of the 19-20 Season. 

This is devastating news for our staff and artists, and we do not make this decision lightly. We thank our loyal patrons for your patience as we move forward in these unprecedented times.  

Our Ticket Office will be in touch with patrons who purchased Murder on the Orient Express tickets to best accommodate the closing of this production as well as the closing of the season. As you can imagine, our customer service staff is experiencing high volumes of requests at this time, and we ask that you await their contact.

• For Murder on the Orient Express ticket holders:
  • IRT, in partnership with WFYI, is pleased to offer ticket holders a taped performance of Murder on the Orient Express. We will have details on accessing this online in the next two weeks.
  • Please consider donating the value of your ticket(s) back to the IRT.

 

• If you have tickets for the remainder of the season:
  • Please consider donating the value of your ticket(s) back to the IRT. 

As a nonprofit organization, which employs many talented artists, artisans and staff, the IRT could use your support during this time. We know that closing for the remainder of the season is the right decision to make for our community, but please consider donating the value of the remainder of this season’s tickets to the IRT. We hope that you will help support the work of the IRT and the people who create the sets, lights, sound, costumes, take your tickets, serve your beverages, and so many more behind the scenes. We cannot overstate the devastating impact that not performing the remainder of our season will have on our organization. We know that you love what an evening at the IRT entails–an evening of high-quality theatre that strengthens community and expands our humanity.

Please help support our mission by making your remaining season’s tickets a donation and support the IRT’s ability to weather this current uncertainty and continue producing theatre for years to come. If you would also like to consider making an additional donation, go to http://www.irtlive.com/support. We thank you for the many wonderful moments of this season and look forward to when we can welcome you back again!

Your tremendous support of the IRT and the arts in our community means the world to us. 

Sincerely, 
Margot Lacy Eccles Artistic Director Janet Allen and Managing Director Suzanne Sweeney



March 14, 2020 5:15 p.m.

The IRT will have performances of Murder on the Orient Express this weekend and limit the capacity to under 250 people. We will be encouraging social distancing and allowing patrons to spread out in the Theatre.
 
Please call our Ticket Office at 317.635.5252 ONLY to cancel your attendance. Our customer service staff is experiencing high volumes of requests at this time, and will return your query as quickly as possible.
 
If you need to cancel your tickets, here are a few ticketing options to consider:

1. IRT, in partnership with WFYI, is pleased to offer ticket holders a taped performance of Murder on the Orient Express. We will have details on accessing this online in the very near future.
2. Exchange your ticket(s) for a future production in the 2019-2020 Season and waive any handling/upgrade fees.
3. Donate the value of your ticket back to the IRT. Your donation will go toward making future performances possible.
4. The Ticket Office will work with you on accommodating any other queries and specific needs after Monday, March 16.

IRT is continuing to monitor the COVID-19 developments in our community and is following the guidance of our state and city officials per Thursday’s announcements from Governor Eric Holcomb, Indianapolis Mayor Joe Hogsett, and the Marion County Health Department. 


March 13, 2020 4:55 p.m.

The IRT will have performances of Murder on the Orient Express this weekend and limit the capacity to under 250 people. We will be encouraging social distancing and allowing patrons to spread out in the Theatre. We will accommodate requests to stay in the weekend performances on a first come, first served basis. 

Please call our Ticket Office at 317.635.5252 to confirm that you have a seat, as we might not have one available for you. Our Ticket Office has already been busy responding to our patrons, and thank you if you have already contacted us about your attendance preference.

IRT is continuing to monitor the COVID-19 developments in our community and is following the guidance of our state and city officials per Thursday’s announcements from Governor Eric Holcomb, Indianapolis Mayor Joe Hogsett, and the Marion County Health Department. 
  

March 12, 2020 7:15 p.m.
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IRT is continuing to monitor the COVID-19 developments in our community and is following the guidance of our state and city officials. Per today’s announcements from Governor Eric Holcomb, Indianapolis Mayor Joe Hogsett, and the Marion County Health Department, the IRT will have performances of Murder on the Orient Express this weekend and limit the capacity to under 250 people. We will be encouraging social distancing and allowing patrons to spread out in the Theatre.

We will be in touch with patrons who have tickets for this weekend via email with steps on how to proceed. 
 

March 12, 2020 10:35 a.m.

The health and safety of our patrons is extremely important to us and we wanted to share with you our preparedness as it relates to COVID-19 (Coronavirus Disease). The IRT is currently following the guidance provided by the Centers for Disease Control and Prevention, as well as local and state public health authorities, to safeguard your health and wellbeing, and that of our employees, volunteers, and performers.
 
Per the Centers for Disease Control and Prevention (CDC), the following preventive measures should be taken to help reduce the spread of COVID-19:

• Avoid close contact with people who are sick.
• Avoid touching your eyes, nose, and mouth.
• Stay home when you are sick.
  • Please do not attend public events if you are unwell or in a high risk group. If you have been to CDC level III countries, and have not undergone the 14-day quarantine, please stay home until your quarantine time has passed.
• Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
• Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
• Follow CDC’s recommendations for using a facemask.
• Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
• Prevent the spread of misinformation by learning more about the CDC’s updated recommendations here.

What you need to know about visiting the IRT, and keeping yourself healthy and safe:

• Follow the preventive measures outlined above by the CDC.
• IRT is providing extra sanitization throughout the building, and offering more hand sanitization stations in our Ticket Office and lobbies. We also have wipes available if staff or patrons would like to use them in our theatres.
• During this time, we ask staff and volunteers to avoid touching of tickets, and we will not be reusing program books.
• If you are under the weather and would like to exchange your tickets for a future performance please reach out to the Ticket Office at 317.635.5252 and we will do our best to accommodate your needs.
• If you choose to stay home, please consider donating the value of your ticket back to the IRT. Your donation will go toward making future performances possible.
• We will continue to monitor the concern internationally, nationally, and locally by following the CDC and Marion County Public Health Department guidelines.