Meet Kim Reeves, IRT's Ticket Office Manager!

How long have you worked at the IRT?
I'm about to start my 5th season with the IRT with a brief intermissions last year.

What does a typical day look like for you? What do you enjoy most about working in your department?
My days vary from day to day depending on what's happening in the theatre. It ranges from helping with subscriptions and answering phones all the way to printing will call tickets and getting them set up for the patrons. I definitely enjoy interacting with patrons the most!

Do you have a favorite show you’ve seen at the IRT?
Boeing Boeing for sure. Lost of laughs and a stellar cast!

Favorite Indy restaurant or place to visit, or thing to do?
My current favorite restaurant is Burger Study! I'm sure it will change soon with so many good restaurants nearby.

What’s one helpful tip you’d offer someone coming to the IRT for the first time?
Just relax! We're all here to help you have the best experience, so don't be afraid to ask and definitely don't stress about it.
​

Meet Jessie Streeval, Gift Shop Manager and Customer Service Representative!

How long have you worked at the IRT?
In total, 4 years.

What does a typical day look like for you? What do you enjoy most about working in your department?
We arrive and do opening procedures for the Ticket Office. After that, we run any mail we have accumulated (from printing tickets the previous day) upstairs to mail out and then drop the end-of-day paperwork off downstairs. We then unlock the doors for both lobbies. During normal hours, once 11 AM hits, we log into our phones and assist with ticket and subscription needs.
 
My favorite thing about my department is that all of my coworkers have become dear friends. I love the people I work with, and that makes my job more fun and easy.

Do you have a favorite show you’ve seen at the IRT?
The Mystery of Irma Vep! Rob Johansen had my sides splitting!

Favorite Indy restaurant, place to visit, or thing to do?
My favorite thing to do downtown is comic conventions! My favorite is Gen Con because the customer service reps get to hang out right after work and enjoy some gaming together!

What’s one helpful tip you’d offer someone coming to the IRT for the first time?
Don’t be afraid to ask questions! We are here to help!